A Demo Client Satisfaction Survey

This survey allow to be taken only 1 time.

This survey has 1 page.

This is a demo client survey. 


Q1. Are you happy today?

Yes
No

Q2. Overall Satisfaction

How happy are you with the support you received?



Very unhappy

Somewhat unhappy

Neither happy nor unhappy

Happy

Very happy
How happy are you with our services overall?



Very unhappy

Somewhat unhappy

Neither happy nor unhappy

Happy

Very happy
How happy are you with our products?



Very unhappy

Somewhat unhappy

Neither happy nor unhappy

Happy

Very happy

Q3. Who are our strongest 3 competitors in the market?
(If Amazon is rated, an open-ended question will show at the bottom)

Amazon
First competitor
Second competitor
Third competitor
Walmart
First competitor
Second competitor
Third competitor
Target
First competitor
Second competitor
Third competitor
JC Penny
First competitor
Second competitor
Third competitor
Marshall
First competitor
Second competitor
Third competitor
Ross
First competitor
Second competitor
Third competitor

Q4. How likely will you help promote our services and products?

Q4_1. How likely are you to recommend our services and products to a friend?

Not likely at all
Not likely
Hard to decide
Likely
Very likely

Q4_2. How likely are you to buy from our company again?

Not likely at all
Not likely
Hard to decide
Likely
Very likely

Q5. Participant Information

Q5_1. Please indicate age range:

Below 18 years old
19-25 years old
26-35 years old
36-55 years old
Above 55 years old

Q5_2. Your gender
(Female participants will be asked to answer an extra question below)

Male
Female
Other
Please tell more

Q5_2_1. How often do you go shopping at stores such as Walmart, Target, JC Penny, Marshall, Ross...?

Multiple times per week
About 1-2 times per week
About 1-2 times per month
Few times per year

Q6. Why do you think Amazon is one of our strong competitor? Please explain.